The booking funnel
that runs itself.
Maxander pulls every inquiry — Gmail, Outlook, TheFork, your website — into one place. Its AI drafts the reply, attaches the right menu, books the table, and chases the follow-up.
Read-only until you flip the switch · Every reply cites its source
Plugs into the tools you already run on
Hospitality runs on a thousand small messages. Maxander catches every one, answers in your voice, and turns them into bookings — so your team can run the room, not the inbox.
Every channel. One funnel. Nothing dropped.
An inquiry lands at 23:40 — TheFork widget, a long email, a WhatsApp voice note. Maxander treats them all the same way: classify, extract, act. Here is what actually happens to each one:
- Intent + party size + date extracted in seconds
- Reply drafted in your voice, package PDF attached
- Small bookings created directly in Restoo
Replies that know your house. Never invent an answer.
Maxander studies your past replies, menus, and policies, then answers new inquiries the way your best host would. Every draft cites the policy or thread it came from — when it isn't sure, it asks you instead of guessing.
- Knowledge base built from your own sent mail
- Every reply cites the source it used
- Low-confidence threads flagged for review, never sent
Everything in its place. Before you even look.
Every conversation files itself: contacts get a timeline, confirmed events land in the calendar with revenue attached, and what your team writes becomes knowledge the AI reuses.
1,284 answers learned from your threads — searched before every reply.
Trust is earned in three stages.
Maxander never starts in the driver's seat. You promote it, category by category, once it's proven it can handle the work.
Connect Gmail
One-click OAuth. Maxander reads incoming customer emails — quietly, without sending anything. Read-only until you say otherwise.
- Read-only access at first
- No customer ever notices a change
- Full audit log from day one
Build your knowledge base
Upload SOPs, menus, policies, past replies. Maxander studies how you write and what you say yes (and no) to.
- Trained on your past replies
- Grounded in your SOPs and menus
- Tone matched to your brand voice
Gradually take over
Start with drafts you approve. Promote categories to auto-send once trust is built. Bookings get created in TheFork or Restoo in the background.
- Draft → approve → auto-send
- Promote one category at a time
- You always keep the override
Six weeks in. Numbers from a live venue.
A Madrid restaurant after six weeks of category-by-category promotion.
of customer emails handled without a human touching them
given back to the front-of-house team each week
average reply time, day or night
more bookings closed from the same inbound traffic
Already wired into the tools you run on.
Mailboxes, booking systems, and billing — Maxander operates inside them, not on top of them.
Read incoming threads, draft and send replies, and label conversations.
Create, modify, and cancel reservations directly from a customer thread.
Live availability + reservation creation for restaurants in Spain, France, Portugal.
Deposits, no-show fees, and post-event invoicing — triggered from the same conversation.
Two-way sync with the venue calendar so the floor and the inbox never disagree.
Same Gmail-grade handling, on Microsoft 365 mailboxes.
OpenTable and Resy are next. Run your own system? We plug in via API on the Autonomous plan.
You only pay for the autonomy you've earned.
Start with drafts. Upgrade as you promote categories to auto-send. Cancel any time — your knowledge base is yours.
Starter
For one venue learning to trust the co-pilot.
- 1 mailbox
- Up to 500 emails / month
- Drafting only — you approve every reply
- Knowledge base from your past 90 days of mail
- Email support
Growth
Promote categories to auto-send and start booking in the background.
- Up to 3 mailboxes
- Unlimited emails
- Auto-send for promoted categories
- TheFork or Restoo integration
- Stripe deposits + no-show fees
- Priority support
Autonomous
Maxander runs the inbox; you review what it flags.
- Unlimited mailboxes + locations
- Custom SOP ingestion + onboarding
- All booking + billing integrations
- SSO, custom retention, signed BAA
- Dedicated success engineer
The questions venue owners actually ask.
Live from week one. Connect a mailbox, watch the drafts roll in, and promote your first category when you're ready.
No credit card · 14-day pilot · Read-only by default